Publications

Written testimony of Max Stier, President and CEO, Partnership for Public Service prepared for the Oversight and Government Reform Subcommittee on Government Operations hearing on the “Best and Worst Places to Work in the Federal Government.”

Statement of Kristine Simmons, vice president for government affairs at the Partnership for Public Service, prepared for the Senate Committee on Homeland Security and Governmental Affairs, Subcommittee on Regulatory Affairs and Federal Management Roundtable entitled, “Case Studies in Personnel Reform in Federal Agencies”

This sample customer experience dashboard highlights some of the important data that agency leaders can track to understand services from a customer’s perspective.

Benefits of improving the customer experience go well beyond satisfied customers. Learn how in the Partnership for Public Service and Accenture Federal Service’s new issue brief.

On March 22, 2017, Partnership President and CEO, Max Stier testified in front of the House Veterans’ Affairs Committee for their “Healthy Hiring” hearing to improve recruiting and hiring of medical professionals at the Department of Veteran affairs.

The Partnership for Public Service and Cornerstone OnDemand released this issue brief, “From Inefficient to Integrated: Automating Human Resources Processes Improves Workforce Management,” discussing numerous technology solutions available to improve federal agencies’ HR systems.

The Office of Management and Budget is the one federal agency that can play a pivotal role in ensuring the effective implementation of programs and policies across the entire government. Besides its budget responsibilities, OMB can and should be doing more as a government-wide catalyst for evidence-based decision-making, innovation, management reform and interagency and intergovernmental coordination.

On the campaign trail, the presidential candidates promise swift action on policy promises. Come January, the next occupant of the Oval Office will need to transform these campaign promises into policies and programs that produce positive outcomes for the American people. During the past year, the Partnership for Public Service and the IBM Center for...

In this report, the Partnership for Public Service and Grant Thornton Public Sector set out to identify ways incoming agency leaders and Congress can form constructive relationships with the IG community.

The Shared Services Roundtable—a public-private consortium convened by the Partnership for Public Service—conducted a series of conversations with public and private shared services leaders to pinpoint the competencies needed to successfully lead and manage shared services provider organizations and identify promising practices to attract and retain top talent. Those conversations informed this guide, which can serve as a tool for current and aspiring shared services leaders and organizations.